Transparency

Data & Process Transparency

Candidate statuses, leave requests, and key HR metrics update live on an intuitive, company-wide dashboard—no hidden steps, scattered spreadsheets, or last-minute surprises. This open flow of information speeds up decisions, prevents misunderstandings, and strengthens trust across the team, from interns to C-level executives.
Flexibility

Workflow Flexibility

A user-friendly interface lets you add, remove, or reorder recruitment, selection, approval, and onboarding steps to match internal procedures, decision hierarchies, and local regulations. No coding needed—your workflows mirror the culture, size, and specific needs of your organisation and automatically adapt as the business evolves.

Privacy & Compliance (GDPR + ISO)

All personal data are processed strictly under GDPR: each record is stored only for the period required by law or your internal policies, with instant deletion or anonymisation on request. Every procedure follows ISO 27001 controls—from encryption and access management to business-continuity plans—so external security audits are quick and painless.

Corporate-Grade Security

Your confidential HR data enjoy multilayer protection: encrypted both in transit and at rest; access governed by secure passwords and sessions; permissions assigned granularly on a least-privilege basis—preventing unauthorised viewing, editing, or deletion at any time, from any location.

Mobile Access

Employees and managers handle HR tasks on the go: the responsive portal lets them approve leave, download payslips, or update profiles with a single tap. Decision-makers receive an e-mail containing a one-time link that opens the request directly, no login required. Everything runs quickly and securely on phone, tablet, or laptop.

Seamless Integrations

Two-way connectors for payroll, ERP, calendars, and SSO link ITEMS People to your existing business systems, eliminating manual re-entry and copy-paste errors. Real-time synchronisation creates a single source of truth, speeds up payroll, and simplifies resource planning.

Scalability & Reliability

Our multi-tenant cloud architecture scales horizontally on demand, adding resources whenever traffic spikes, so the app performs equally well for a team of 10 or an enterprise of 10 000. Robust data replication and backups—plus a 99.9 % SLA and built-in recovery mechanisms—ensure continuous, disruption-free operation.

Unified Cloud Database

All candidates, employees, documents, and analytics reside in one encrypted cloud database, backed up daily. Advanced filters and full-text search locate any record instantly, while 24/7 availability lets you work from any device, anywhere.

Intuitive, Multilingual Experience

A minimalist, user-friendly interface with clearly marked steps and contextual tips—fully supported in Serbian and English—cuts training time to mere minutes. Staff quickly master advanced features and stay engaged, boosting productivity and reducing IT support needs for day-to-day tasks and strategic initiatives.

Robust Assessment Tools

Easily import your own or use our validated psychometric tests, questionnaires, and customisable forms through an integrated testing platform. This flexibility provides reliable, objective insights for hiring, competency mapping, and long-term talent development—without extra software, costs, admin work, duplicate data entry, or pricey licences.

Data-Driven HR Analytics

Interactive dashboards and flexible KPI exports transform raw HR data into clear charts, trends, and real-time comparisons. Intelligent filters, segmentation, and alerts help managers spot bottlenecks, predict attrition, and make faster, smarter evidence-based decisions—raising overall team and company performance.

Personalised Competency Models

Effortlessly import your existing competency framework, refine names and levels, or use our visual editor to build an entirely new model from scratch. Whether you emphasise agility, innovation, or safety, every appraisal, feedback loop, and development plan will reflect your culture, strategy, and ambitions at every career level.
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Items People can help you choose the person who best fits the ideal profile
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