ITEMS People includes a self-service portal where anyone in the team can check holiday balance, download payslips, update contact details and view relevant internal documents—without emailing HR.
40 % fewer HR tickets
Firms that introduce a self-service portal typically cut ad-hoc questions and requests to HR by 40 %, freeing the team for strategic tasks.
Personal data and documents in a click
Employees change address, phone or bank details in seconds. Automatic notifications to HR and managers prevent outdated records. Payslips and contracts can be downloaded in Word or PDF whenever needed.
Real-time request status
One screen shows all active and approved requests for leave, remote work or business travel—together with history and remaining allowance.
Fewer queries, faster resolution
The self-service portal cuts HR-related emails by 40 % within the first months.
Always accurate data
Because employees update information directly, the database stays current and GDPR-compliant without manual admin.
Greater engagement and trust
Transparent access to personal data and request status boosts satisfaction and a sense of control.
Join our satisfied customers
